Overview of Offshoring
Offshore outsourcing involves relocating your office operations to countries with lower labor costs but equal expertise, such as the Philippines. This process consists of setting up a remote offshore team to handle time-consuming job functions, allowing you to focus on your business's strategic growth.
Offshore Business Processing is a BPO company providing offshore outsourcing solutions to clients in various industries, including:
Defining Business Process Outsourcing (BPO)
Many prospective clients ask us what outsourcing entails, which can confuse its meaning. Business Process Outsourcing (BPO) refers to outsourcing select office functions to a third-party service provider, typically outside the company's country of origin. Companies looking for a more significant competitive edge by increasing their market reach and profits leverage globalization and offshore their back office tasks.
How Offshore Outsourcing Drives Growth
There are many advantages to offshore outsourcing of specific business tasks and processes. Over the past decade, it has continued to grow into a trend, with companies from different industries maximizing its benefits.
Many companies are looking to outsource due to ever-increasing overhead costs, most commonly outsourcing to the Philippines. Offshore outsourcing is a sustainable way to remain competitive in an increasingly fierce global environment.
Outsourcing helps address various gaps and business needs:
- Cheaper labor costs and improved output
- Industry expertise in specific business tasks
- Access to highly educated business specialists
- Freedom to concentrate on core business concerns
Quality Performance and Expertise
Our management team efficiently handles recruitment and training based on your specifications. OBP offshore teams prioritize your continued business success and their consistent productivity. With OBP, you have:
-
A dedicated and ethical workforce -
Skilled and globally competitive individuals
-
Industry-certified professionals
-
Highly proficient English speakers
Cost Reductions of Up to 80%
We always begin by thoroughly understanding your business, processes, and goals. Our business analysts will refine your processes to save you time and money.
We will create the perfect system model vand flowchart that improves your company's operations, customer service efficiency, and sales performance. Your costs are reduced almost immediately through the following innovative techniques:
- Reliable optimized sourcing
- Focused operational excellence
- Tailored operating model integration
- Measurable sales and service optimization
Increase in Productivity
With OBP's business outsourcing solutions, you can expect an immediate increase in productivity levels. Excellent work ethic guarantees that your offshore team meets and exceeds your expectations.
Our employee retention record is among the absolute best in the industry. We optimize focused work for nine hours daily, five days a week. In addition, we also prevent lost time and a decrease in productivity by providing backup personnel to cover the work of employees on leave. With these measures in place, we are always at the top of our game.
Concentrate on Core Business
Partnering with OBP allows you to concentrate on your core interests and the success of your business. As your business partner, we are committed to:
- Control your day-to-day offshore work operations
- Satisfy your customer service needs with excellent call center services
- Improve customer loyalty with effective telemarketing, technical, and chat support
Cater to Changing Customer Demands
We anticipate and adapt to changing customer demands and requirements. We provide your company with flexible and scalable services to help you:
- Adjust to company priorities and changes
- Quickly increase or decrease capacity based on current needs and future forecasts
- Support your company acquisitions, consolidations, and joint ventures
OBP's Range of Outsourcing Services
OBP implements an extensive array of processes and functions for almost any industry;
therefore, OBP provides outsourcing services that extend to back and front office services:
Back Office Solutions
- Data entry
- HR and Admin
- Accounting and Bookkeeping
- IT Support
- Recruitment and Training
Front Office Solutions
Let's Cut Your Unnecessary
Outsourcing Costs!
Avoid costly errors and save up to 80%.
Learn how much money you're leaving on the table in 24 hours!
Low Costs and Increased Conversion Rate
India and China may be considered as the top two BPO countries offering the lowest rates, but taking into consideration the above mentioned offshoring advantages, it remains clear that offshoring to the Philippines remains the best choice.
Highly Skilled and Available Workforce
Generally, there are six (6) basic skills which are required from any aspiring remote staff professional. These include: critical thinking skills, agility and adaptability, creativity and innovation, collaboration across networks, accessing and analysing information and effective oral, written, multimedia and multilingual communication skills
Cultural Compatibility
The country's cultural affinity with Western customs and traditions and its strategic geographical location has made it the most ideal offshoring destination in the world.
Data Privacy Policy
Offshore Business Processing values, and respects the Privacy Rights of our Clients, Client's Customer, Business Partners, Contractors, Personnel, and other identifiable individuals or collectively "Individuals".
We are committed to protecting the privacy and confidentiality of Personal Data through adherence to our Data Privacy Principles and the implementation of reasonable and appropriate security measures to ensure fair, appropriate, and lawful processing.
Background and Scope
Offshore Business Processing as a global service provider goes beyond the borders of the residing countries. The global market requires not only the availability of communication, technology, and information systems but also the integrity and confidentiality of processing information including the Personal Data of Individuals that can be reasonably be determined from the information available.
This Data Privacy Policy sets the principles which emphasize the Offshore Business Processing's standard practices for the processing of Personal Data of Individuals. This Policy applies to all personnel and accredited 3rd party service providers who must act consistently with the principles contained in the policy. Domestic and industry-specific privacy statutory laws and regulations shall take precedence over this policy, to the extent applicable within the confines of conflicts of law principles.
Privacy Notice
This privacy notice describes the privacy practices for www.offshorebusinessprocessing.com. This applies to the Personal Information collected by this website. It will notify the user of the following:
- What personally identifiable information is collected from the user through the website, how it is used, and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security measures in place to protect against the misuse of information.
How the user can correct any inaccuracies in the information.
Policy Changes on Websites
Any changes to our Data Privacy Policy and Privacy Notice will be made available on our website. If there are changes to how we treat our users' Personal Information, we will notify them via email or put a notification on our website.
The Personal Information/Data we hold about the users must be accurate and up to date. It is the responsibility of the users to ensure that Offshore Business Processing has up-to-date and accurate Personal Information and an active email address for your website update subscription.
What is Personal Information
Personal Information is any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information or when put together with other information would directly and certainly identify an individual.
Personal Information we collect on our website is First and Last Name, Email Address, Phone Number, and Company through our "contact us" page.
How and Why Do we Collect It?
Aside from our website, we obtain Personal Information in many ways including interviews, correspondence, by telephone and facsimile, by email, from your website, from media or publications, from social media, from other publicly available sources, from our website cookies, and third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.
When you visit our website, www.offshorebusinessprocessing.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Click here to know more about our Cookies Policy. Additionally, as you browse the Site, we collect information about our web pages that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Disclosure
Your Personal Information may be disclosed in some circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorized by law.
Retention and Security Measures
Only authorized personnel has access to Personal Data and will be retained and disposed of in accordance with Offshore Business Processing's retention and disposal policies, guidelines, and applicable laws and regulations.
Offshore Business Processing implements appropriate and reasonable Technical, Organizations, and Physical Security Measures throughout the Data Life Cycle of the Personal Data that is collected. This involves preventing or at least reducing the probability of unauthorized/inappropriate access to data, or the unlawful use, disclosure, modification, and deletion to protect its confidentiality, integrity, and availability.
Quality of Personal Data and Access
It is important that Offshore Business Processing holds accurate, complete, and up-to-date Personal Data of identified Individuals. It is the responsibility of the Individuals to ensure that collected Personal Data is accurate, complete, and up-to-date. If the Individuals find that the Personal Data is outdated and inaccurate, they should advise Offshore Business Processing as soon as practicable so an update on records can be done and continued quality services will be provided.
Individuals may access, update and or correct the Personal Data by sending a letter of request subject to the approval of the management. Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Data. To protect your Personal Data, we may require identification from you before releasing the requested information.
Contacting DPO
For questions and/or concerns regarding this Data Privacy Policy, use of your Personal Data, or your rights in relation to the Data Privacy Act of 2012, you may contact the Data Privacy Office in the following contact details:
Data Protection Officer
Email: dpo@offshorebusinessprocessing.com
Contact number: (+632) 7502-6411
Connect with
Industry Professionals
Experience offshoring services that create meaningful connections and
deliver customized solutions to drive unparalleled success.
All Rights Reserved
