Challenges & Positive Outlook: The Offshoring Industry’s Year 2020
Last Updated: Oct 14, 2022 | 
MIN READ
Today, more businesses are bringing themselves into digital platforms. Technology has been playing a big role in businesses as it offers innovative ideas and has developed advanced solutions for specific or special needs. Freight forwarding and other industries today are bringing their systems digitally, as well as adapting to advanced technology that will make their processes faster, safer, and efficient for them and their customers/clients. Throughout the years, the set-up of having remote staff to perform some or most business functions has been key in some large industries.
Offshoring is still widely available despite the COVID-19 pandemic that is affecting the global economy. Offshore companies remain fully operational, ensuring that necessary steps are being taken to keep their workforce safe so that the teams are still able to assist businesses in finding efficient solutions.
The offshoring industry is known for its flexibility to adapt to different trends and changes within a certain industry. It continues to be the most adaptable industry this 2020 despite the tremendous challenges such as pandemic and global economies at risk.
Despite the pandemic, industries like freight forwarding that is also reliant on the offshoring industry can see the following trends to happen this year:
It is essential for freight forwarders to bring new digital solutions to their business. By allowing their systems to migrate towards digital platforms, the business can create quality service by eliminating protracted processes and added costs while working through middlemen. With more lockdowns in various cities and countries, the practice of having better management of difficult issues will make the business more reliable.
Automation has given freight forwarders and other industries clear visibility of options and processes that allows them to make strategic plans over how to do tasks faster and reliably. While data is available easily, making it centralized allows for the entire operation to understand the strategy or workflow better.
For freight forwarders, it is important to know the progress of your transported goods throughout its journey. Freight forwarders may have access to online tracking systems nowadays that will allow them to receive real-time data about the location of the shipment and the estimated time to reach the destination. By having critical systems and processes in place, the company can communicate better and become more transparent in its transactions which will lead to better partnerships in the future.
With a small budget to hire talent, these start-ups are looking for cost-effective solutions for manpower and logistical requirements. Start-up companies are leaning towards hiring outsourced services to reduce operating costs and yet achieve equal quality results. The BPO industry is multi-faceted and is not just exclusive for large-scale companies. Start-ups are starting to see the benefits of having outsourced manpower.
The outlook of offshoring industries will remain positive for 2020 as this is an industry that remains committed to offering services with highly skilled teams and effective solutions. Automated operations provide better results in productivity, reliability while having to reduce operational costs. This also allows the business to have more time to focus on their growth and innovations.
This year, more companies are looking into offshoring solutions to help ease up the impact and challenges brought by the on-going pandemic. The offshoring industry will continue to thrive in the coming years as part of the growth of any company as it helps them to reach its targets and goals.
Subscribe to our Newsletter
Get all our latest news, updates and exclusive offers delivered straight to your inbox.
Data Privacy Policy
Offshore Business Processing values, and respects the Privacy Rights of our Clients, Client's Customer, Business Partners, Contractors, Personnel, and other identifiable individuals or collectively "Individuals".
We are committed to protecting the privacy and confidentiality of Personal Data through adherence to our Data Privacy Principles and the implementation of reasonable and appropriate security measures to ensure fair, appropriate, and lawful processing.
Background and Scope
Offshore Business Processing as a global service provider goes beyond the borders of the residing countries. The global market requires not only the availability of communication, technology, and information systems but also the integrity and confidentiality of processing information including the Personal Data of Individuals that can be reasonably be determined from the information available.
This Data Privacy Policy sets the principles which emphasize the Offshore Business Processing's standard practices for the processing of Personal Data of Individuals. This Policy applies to all personnel and accredited 3rd party service providers who must act consistently with the principles contained in the policy. Domestic and industry-specific privacy statutory laws and regulations shall take precedence over this policy, to the extent applicable within the confines of conflicts of law principles.
Privacy Notice
This privacy notice describes the privacy practices for www.offshorebusinessprocessing.com. This applies to the Personal Information collected by this website. It will notify the user of the following:
- What personally identifiable information is collected from the user through the website, how it is used, and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security measures in place to protect against the misuse of information.
How the user can correct any inaccuracies in the information.
Policy Changes on Websites
Any changes to our Data Privacy Policy and Privacy Notice will be made available on our website. If there are changes to how we treat our users' Personal Information, we will notify them via email or put a notification on our website.
The Personal Information/Data we hold about the users must be accurate and up to date. It is the responsibility of the users to ensure that Offshore Business Processing has up-to-date and accurate Personal Information and an active email address for your website update subscription.
What is Personal Information
Personal Information is any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information or when put together with other information would directly and certainly identify an individual.
Personal Information we collect on our website is First and Last Name, Email Address, Phone Number, and Company through our "contact us" page.
How and Why Do we Collect It?
Aside from our website, we obtain Personal Information in many ways including interviews, correspondence, by telephone and facsimile, by email, from your website, from media or publications, from social media, from other publicly available sources, from our website cookies, and third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing or marketing lists at any time by contacting us in writing.
When you visit our website, www.offshorebusinessprocessing.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Click here to know more about our Cookies Policy. Additionally, as you browse the Site, we collect information about our web pages that you view, what websites or search terms referred you to the Site and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Disclosure
Your Personal Information may be disclosed in some circumstances including the following:
- Third parties where you consent to the use or disclosure; and
- Where required or authorized by law.
Retention and Security Measures
Only authorized personnel has access to Personal Data and will be retained and disposed of in accordance with Offshore Business Processing's retention and disposal policies, guidelines, and applicable laws and regulations.
Offshore Business Processing implements appropriate and reasonable Technical, Organizations, and Physical Security Measures throughout the Data Life Cycle of the Personal Data that is collected. This involves preventing or at least reducing the probability of unauthorized/inappropriate access to data, or the unlawful use, disclosure, modification, and deletion to protect its confidentiality, integrity, and availability.
Quality of Personal Data and Access
It is important that Offshore Business Processing holds accurate, complete, and up-to-date Personal Data of identified Individuals. It is the responsibility of the Individuals to ensure that collected Personal Data is accurate, complete, and up-to-date. If the Individuals find that the Personal Data is outdated and inaccurate, they should advise Offshore Business Processing as soon as practicable so an update on records can be done and continued quality services will be provided.
Individuals may access, update and or correct the Personal Data by sending a letter of request subject to the approval of the management. Offshore Business Processing will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Data. To protect your Personal Data, we may require identification from you before releasing the requested information.
Contacting DPO
For questions and/or concerns regarding this Data Privacy Policy, use of your Personal Data, or your rights in relation to the Data Privacy Act of 2012, you may contact the Data Privacy Office in the following contact details:
Data Protection Officer
Email: dpo@offshorebusinessprocessing.com
Contact number: (+632) 7502-6411
Get all our latest news, updates and exclusive offers delivered straight to your inbox.
All Rights Reserved
